Consultancy

The Legacy

Our doctor who never asked his patients what ailment they were suffering from, but he could most accurately tell them their own state of health by nothing more than reading their pulse

Action Plan

  • Site survey
  • Planning/Designing the Spa
  • Complete training to the franchisee and the staff
  • Guidance on day to day operations and inventory
  • control system and processes
  • Free camps
  • Exclusive marketing tie ups

Key Success Factors

  • Dedicated customers
  • Concepts ensuring high profit Business
  • Universally accepted methodology
  • Customer focused marketing programs
  • Product availability at the right time
  • Inventory management

Hotel/resort benefits-We do our best to make it profitable by good marketing & standard service. We will take the full responsibility of Spa.

Hotels/resorts- should take care of food & accommodation of staff.

Spa Mgr/Ayurvedic doctors/supervisor/international therapist will be appointed by us.

Hotel spa Mgr & team will not take more initiative because they are already getting good package

Our team is working for revenue share, so they will automatically increase the revenue. We will give the best package for our team according to the revenue.

Handling old team-After getting contract we will continue the old team with same package,but they should reach target & maintain our standard,otherwise we appoint our own team

Specialities

  • Billing soft ware - special spa soft ware, will give all the details in 1 touch. if a guest came to spa after 2 years, while entering their name we will get all the details about their previous treatments.
  • Spa consultation sheet/feed back form - spa soft wear, will record and give full details of return guest.
  • Spa cuisine/restaurant - after care we can offer snacks/wine/fresh juice/herbal drinks/herbal lunch etc in the relaxation area.
  • Beach hut - we can offer thai massage, couples massage, reflexology etc.
  • Fish spa - in the reception 20 minute treatments done by fish, for natural scrub with pedicure.
  • Fitness - Yoga/meditation/Thai chee/aerobics Abs/thighs/hips/arms fitness, Stretching, Bike ride, walk, Morning Exercise, Scenic Photo shooting, jogging, nature walk, Aerobics, Beach Volleyball.

Marketing tips-Our own way of marketing the Spa-

Hotel/Resort Spa-(Complimentary will be offering only when there is less booking)

  • On arrival offer complementary foot ritual
  • Birth day/anniversary/Spending guest – offer complementary
  • Boutique/Restaurant/water sports/Golf- offer complementary for spending guest.
  • Reflexology - offer in beach/swimming pool
  • Complementary Yoga/Meditation/Aerobics classes
  • Couples Massage Training 1 hr. (Back massage/foot massage)
  • Yoga/meditation/Aerobics packages- courses with certificate.
  • Email –sent invitation with spa packages and complimentary
  • Mobile-sent flash message with Spa offers for Hotel guest.
  • TV-Flash special Day offer for hotel guest
  • Off season- Offer 1 day Hotel experience
  • Complementary Chair Massage
  • Wet area Guest-Offer 20 min body scrub
  • Gymnasium Guest- offer 1 hr. private classes which includes stretching massage
  • Prepared a luggage tag with spa offers
  • Cross marketing-with Jewelers/textiles etc.
  • Collect the email address /phone no. of club members
  • Students’ packages-with waxing/eye brow/hair spa etc
  • Offer oil free neck & shoulder massage for marriage ceremony/birthday parties/Conference/meetings etc.
  • “Have 1 massage get 1 free
  • Mobile deals- Sent weekly offers for regular customers
  • Customer network-offer different complementary treatments
  • Social media-Face book/Tweeter/Google/Youth tube
  • Spa Website-will offers the online booking & payment.
Enquiry